Jobs boost as 30 new posts are created at Ballina firm

Ballina-based TELUS International AI Data Solutions, formerly Lionbridge AI, has commenced hiring for up to 30 new roles following its acquisition late last year.

The company’s premises on Emmet Street in the town is also undergoing significant upgrades, in addition to TELUS International AI Data Solutions replacing the previous Lionbridge AI branding.

The company works with leading global clients using human intelligence to create and enhance the world’s data to enable better AI.

Lionbridge AI, based in Ballina for more than 20 years, was acquired in December 2020 by TELUS International, a digital customer experience (CX) innovator that designs, builds and delivers next-gen solutions for global and disruptive brands.

With over 56,000 team members worldwide, the company already has a major footprint in Ireland, in both Cork and Dublin.

TELUS International AI Data Solutions is one of only two globally scaled, managed training data and data annotation services and platform providers in the world and has seen consistent growth as the AI industry continues to proliferate.

Speaking on the announcement, Enda Cunnane, Senior Director at TELUS International AI Data Solutions, said: “The integration of Lionbridge AI into TELUS International in January has been a huge success over the past nine months.

“Becoming part of TELUS International has provided great career opportunities for our team members and enabled us to expand the scope and breadth of services we are able to offer our clients.

“While the name on our building might be changing, our commitment to Ballina is as strong as ever.

“Ballina has given us the base to grow to where we are today, and being part of TELUS International has enhanced our potential even further, enabling us to create new employment opportunities and contribute even more to this town and its citizens who have supported our journey to date.

“TELUS International is a leading digital customer experience (CX) innovator and AI is an increasingly important part of how we are supporting our clients’ needs.

“Our team members in Ballina have been delighted to bring their expertise to such an established, innovative company and we look forward to our continued evolution as part of the TELUS International global team.

“I am immensely proud that over the past 20 years, we have provided our talented workforce in Ballina opportunities to successfully build careers in a very exciting space. I would like to thank IDA Ireland for its continued support. This investment by TELUS International demonstrates a strong vote of confidence in the skills and talent available here in the West of Ireland.  Investing in our growth will further support our ongoing success and I look forward to growing our team here”. 

Denis Curran, Head of Regions, Property and Enterprise Development at IDA Ireland said: “This is a very welcome announcement by TELUS International and underlines the company’s commitment to Mayo and the West Region. This new investment offers excellent career opportunities in Ballina and is aligned with IDA’s strategy of winning jobs and investments in regional locations. I wish Enda and the team TELUS International AI Data Solutions every success with this expansion”.

To explore opportunities to join the team at TELUS International AI Data Solutions in Ballina visit their careers page.